Refund & Return Policy

At Yaalii, customer satisfaction matters to us. If there is an issue with your order, please contact us so we can help.

Returns

You may request a return within 30 days of delivery. To qualify, the item must generally be unused, in its original condition, and include its original packaging where applicable.

Please contact us before sending any item back. Returns sent without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and include your order number and clear photos of the issue. We will review your request and provide an appropriate resolution.

Refunds

Once an approved return is received and inspected, we will notify you of the outcome. Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Return Shipping

For change-of-mind returns, the customer is responsible for return shipping costs unless otherwise stated. If an item is defective, damaged, or incorrect, please contact us for return instructions.

Non-Returnable Items

Items that are used, damaged through misuse, or returned outside the eligible period may not qualify for a return, except where applicable law requires otherwise.

Cancellations

Please contact us as soon as possible if you need to cancel an order. Orders that have already been processed or shipped may not be cancellable.

Contact Us

For return or refund requests, contact us at growwave245@gmail.com] and include your order number.

Nothing in this policy limits any rights you may have under applicable law.